Through the Welcome Academy, participants gain essential skills such as personal communication, problem-solving, personal grooming, and the management of various roles. The training sessions combine theory with practical simulations, providing concrete tools to tackle every situation with confidence.
This program not only enhances candidates’ relational and organizational abilities but also values teamwork, preparing each participant to excel and become an indispensable asset to the success of any event.
The Welcome Academy is designed for those wishing to work in the field of weddings, private and corporate events. Because hospitality is the calling card of every event, and it's essential that the staff embody the customer's image to the best of their ability.
Through the Welcome Academy, participants gain essential skills such as personal communication, problem-solving, personal grooming, and the management of various roles. The training sessions combine theory with practical simulations, providing concrete tools to tackle every situation with confidence.
This program not only enhances candidates’ relational and organizational abilities but also values teamwork, preparing each participant to excel and become an indispensable asset to the success of any event.
Testimonials
Thanks to Welcome Academy, I acquired specific skills in guest reception and management in exclusive venues in Venice. This experience allowed me to enhance my abilities in organization, communication, and problem-solving, which are essential for thriving in the high-level events industry. I am now able to offer a professional, discreet, and elegant service, thus contributing to the success of each event with courtesy and precision.
Finding someone willing to teach even the simplest aspects, often taken for granted, is not easy, especially for those starting in the business world. Thanks to Welcome Academy, I had the opportunity to explore every detail of the service required to assist in organizing luxury events.
Before, I didn’t realize how crucial gestures were in interactions with clients. Body language plays a key role in professional relationships. Thanks to the training I received, I was able to explore all its aspects and learn how to convey confidence and professionalism.
"Changing face" – how to handle a difficult situation with a client? What to do when embarrassment takes over, and I don’t know how to react? Thanks to the Welcome Academy team, I had the opportunity to discuss with experts who provided me with the necessary tools to confidently manage delicate and embarrassing situations.